Soporte avanzado para equipos de TI

Soporte avanzado para equipos de TI2025-10-11T12:04:35+01:00

Soporte avanzado para equipos de TI

If projects need an extra boost or IT teams require additional help, I offer practical support and solutions tailored to specific needs.

  • Strategic consulting and support for IT departments, adaptable to specific projects or ongoing support.
  • Reinforcement of local teams, implementation of best practices, and security support to ensure data and systems protection in key projects.
  • Mentoring and coaching to empower IT teams, develop skills, improve processes, and foster continuous improvement.

Preguntas frecuentes

¿A Qué tipos de empresas ofrecéis servicios?2025-10-19T12:08:26+01:00

We work with organizations of all sizes — from startups to established companies. Whether you already have an in-house IT team or none at all, we tailor our solutions to match your technical needs and budget.

¿Qué incluye su servicio de soporte TI local?2025-10-19T12:08:49+01:00

Our Local IT Support provides personalized service plans managed by certified experts acting as an extension of your internal team. We offer on-site and remote assistance, proactive maintenance to keep your operations running smoothly.

How does the Tailored Helpdesk work?2025-10-19T12:09:21+01:00

We provide Helpdesk services designed for small and medium-sized businesses. Our native-speaking technicians deliver friendly support, covering everything from Office 365 and Google Workspace issues to connectivity and hardware problems — ensuring users get fast and effective help.

What types of issues do you handle under IT Troubleshooting?2025-10-19T12:09:55+01:00

We handle a wide range of technical issues — from user-level and hardware problems to advanced tier 2 and 3 troubleshooting. We collaborate with your internal IT team when necessary, always aiming to resolve issues quickly and minimize downtime.

¿Qué servicios en la nube ofrecéis?2025-10-19T12:10:21+01:00

We provide full administration of Microsoft 365 and Google Workspace environments — from tenant setup to daily operations (SharePoint, Outlook, and more). We also offer Azure and cloud backup solutions for small businesses. Project-specific Azure services can be discussed based on your goals and infrastructure.

¿Ofrecen soporte 24 horas al día, 7 días a la semana?2025-10-19T12:11:44+01:00

No, due to the freelance nature of our service, we operate on a best-effort basis. However, you will always be assisted directly by a highly qualified technician — ensuring fast, expert support for any issue.

¿Cómo abordar la ciberseguridad?2025-10-19T12:11:16+01:00

Each organization has its own specific requirements. We enhance your cybersecurity posture as much as possible without disrupting daily operations. Solutions are fully tailored to your environment, balancing safety, usability, and cost.

¿Puede usted apoyar proyectos de TI grandes o complejos?2025-10-19T12:10:53+01:00

Large-scale projects usually require multiple specialists. While we don’t manage entire projects alone, we can collaborate as part of your technical team — contributing in our specific areas of expertise.

¿Puedo elegir sólo los servicios que necesito?2025-10-19T12:07:55+01:00

Absolutely. Our services are modular and flexible. You can choose individual solutions or combine them into a comprehensive managed IT package that fits your business objectives.

¿Cómo empezamos?2025-10-19T12:07:19+01:00

Getting started is simple. Contact us to schedule a discovery call — we’ll assess your current setup, understand your goals, and create a custom IT plan aligned with your business priorities.

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